Privacy Policy — dd4444

1 Introduction & Scope

This Privacy Policy ("Policy") describes how dd4444 ("dd4444", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to registered players, website visitors, and prospective users ("you", "your") of the dd4444 platform accessible at https://dd4444.vip.

This Policy applies to all personal data processed by dd4444 in connection with the provision of our online casino, sports betting, live casino, and slot gaming services to players based in Bangladesh and other permitted markets. It covers data collected through the website, mobile browser experience, account registration forms, customer support channels, and payment processing flows.

This Privacy Policy should be read alongside the dd4444 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or continuing to use the dd4444 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

If you disagree with any aspect of this Policy, you should refrain from using the dd4444 platform and may contact us to request account closure in accordance with the Terms & Conditions.

2 Data Controller Information

For the purposes of this Privacy Policy, dd4444 acts as the data controller responsible for determining how and why your personal data is processed. As data controller, dd4444 is accountable for ensuring that personal data is handled in compliance with applicable data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

If you have any questions about how dd4444 processes your personal data, or if you wish to exercise any of your privacy rights as described in Section 11 of this Policy, please contact us using the details provided in Section 16.

3 Personal Data We Collect

dd4444 collects personal data that falls into the following categories:

dd4444 does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data (beyond responsible gaming self-declarations), or biometric data beyond the identity verification photographs required for KYC compliance.

4 How We Collect Your Data

dd4444 collects personal data through the following means:

• Direct collection: Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you visit or interact with the dd4444 website, including IP address, device identifiers, browser characteristics, and session behaviour, via server logs and first-party cookies.
• Payment providers: Transaction confirmation data received from mobile financial service providers (bKash, Nagad, Rocket, Upay) when a deposit or withdrawal is initiated through your dd4444 account.
• Third-party verification services: Where required to fulfil KYC obligations, dd4444 may receive verification outcome data from identity verification service providers. These providers are bound by confidentiality obligations and may only process data for the specified verification purpose.
• Game providers: Aggregated and anonymised session data from game providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, used solely for fairness auditing and dispute resolution purposes.

5 How We Use Your Data

dd4444 uses the personal data it collects for the following purposes:

• Creating, managing, and maintaining your dd4444 player account.
• Verifying your identity and age in accordance with our KYC obligations and our commitment to responsible gaming for players aged 18 and above.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment channels.
• Detecting, investigating, and preventing fraudulent transactions, collusion, money laundering, and other forms of platform abuse.
• Providing customer support and resolving complaints or disputes related to your dd4444 account or betting activity.
• Personalising your experience on the dd4444 platform, including tailoring promotional offers where you have opted in to receive marketing communications.
• Monitoring and enforcing responsible gaming commitments, including applying self-exclusion periods, deposit limits, and cooling-off periods at your request.
• Complying with applicable legal and regulatory obligations, including responding to lawful requests from public authorities.
• Analysing aggregate, anonymised platform usage data to improve the performance, reliability, and content offering of the dd4444 service.

dd4444 will not use your personal data for any purpose materially different from those listed above without first notifying you and, where required by applicable law, obtaining your explicit consent.

6 Legal Basis for Processing

dd4444 processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: Processing required to enter into or perform the contract between dd4444 and you as a registered player — for example, account registration, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, age verification, and fraud prevention duties.
• Legitimate interests: Processing carried out in the legitimate interests of dd4444 or third parties, where those interests are not overridden by your fundamental rights and freedoms — for example, fraud detection, platform security, and service improvement analytics.
• Consent: Where you have given freely given, specific, informed, and unambiguous consent to a particular processing activity — for example, receiving promotional emails or push notifications about dd4444 offers and cricket/sports betting markets. You may withdraw consent at any time by contacting [email protected].

7 Data Sharing & Third Parties

dd4444 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties strictly on a need-to-know basis and subject to appropriate data processing agreements or confidentiality obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other approved transaction processors, to facilitate deposit and withdrawal processing.
• Identity verification providers: Third-party KYC and fraud-screening service providers engaged to verify player identity documents and screen against sanctions lists.
• Game software providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other licensed game studios, who may receive the minimum player session identifiers necessary to deliver their games via the dd4444 platform.
• Technology and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers who process data solely on dd4444's behalf under strict confidentiality agreements.
• Legal and regulatory authorities: Where dd4444 is required by law, court order, or regulatory directive to disclose personal data to government or law enforcement authorities.

All third-party service providers engaged by dd4444 are required to implement appropriate technical and organisational security measures and are contractually prohibited from using your personal data for their own independent purposes.

8 Payment Data & Local Methods

dd4444 supports deposits and withdrawals in Bangladeshi Taka (BDT) through mobile financial services that are widely used across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. The following principles apply to the handling of payment-related personal data:

• dd4444 does not store full mobile wallet credentials (PIN codes, full account passwords) on its own servers. Payment authentication occurs directly within the payment provider's own secure environment.
• Transaction reference numbers, amounts, timestamps, and payment method identifiers (e.g., registered bKash or Nagad mobile number) are retained by dd4444 solely for transaction record-keeping, dispute resolution, and anti-money laundering compliance.
• Payment data is encrypted both in transit and at rest. Access to financial transaction records is restricted to authorised dd4444 personnel on a strict need-to-know basis.
• All payment transactions are subject to automated fraud screening. Where a transaction triggers a fraud alert, a manual review may be conducted by the dd4444 compliance team. Players will be notified if their account is placed under review in connection with a payment investigation.
• dd4444 may be required to report transactions above certain thresholds to relevant financial intelligence authorities in accordance with applicable anti-money laundering regulations. Such reporting obligations override player confidentiality where legally required.

9 Cookies & Tracking Technologies

dd4444 uses cookies and similar tracking technologies on the https://dd4444.vip website. Cookies are small text files placed on your device that help the platform function correctly and allow us to understand how the site is being used.

dd4444 uses the following categories of cookies:

• Strictly necessary cookies: Essential for core platform functionality, including maintaining your login session, language preferences, and security tokens. These cookies cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Used to remember your preferences and settings between sessions, such as your preferred deposit method or game category. These cookies improve the usability of the dd4444 platform but are not strictly essential.
• Analytical cookies: Used to collect anonymised, aggregated data on how visitors interact with the dd4444 website — for example, which pages are visited most frequently, session duration, and navigation paths. This data is used only to improve platform performance and content.

dd4444 does not use third-party advertising cookies, tracking pixels from social media networks, or any cross-site behavioural tracking technologies. You may manage or disable functional and analytical cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the dd4444 platform.

10 Data Retention

dd4444 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable legal, regulatory, or audit obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with dd4444.
• Closed account data: Following account closure, identity data, KYC documents, and transaction records are retained for a minimum of five years to comply with anti-money laundering record-keeping requirements.
• Customer support communications: Retained for a minimum of two years from the date of the last communication in a support thread.
• Technical and log data: Server access logs and session data are retained for up to 12 months, after which they are automatically deleted or fully anonymised.
• Marketing consent records: Where you have consented to receive marketing communications, a record of that consent is retained for as long as the consent remains active and for two years following any withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

11 Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data that dd4444 holds about you:

• Right of access: You may request a copy of the personal data dd4444 holds about you, together with information about how and why it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data held by dd4444 be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: You may request that dd4444 suspend active processing of your personal data in certain circumstances, such as while a data accuracy dispute is under review.
• Right to data portability: You may request that dd4444 provide your personal data in a structured, commonly used, machine-readable format so that it may be transferred to another service provider.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on dd4444's legitimate interests.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "PRIVACY REQUEST". dd4444 will acknowledge your request within five business days and provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, the response period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it.

12 Data Security

dd4444 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the dd4444 servers.
• Encryption at rest for all stored personal data, KYC documents, and financial transaction records.
• Role-based access controls ensuring that personal data is accessible only to authorised dd4444 personnel who require it to perform their specific job functions.
• Regular security assessments and penetration testing of the dd4444 platform infrastructure.
• Secure password hashing using industry-standard algorithms. dd4444 never stores plaintext passwords.
• Multi-factor authentication for internal system access by dd4444 administrative personnel.
• Incident response procedures to detect, contain, and notify affected individuals of any personal data breach within a reasonable timeframe.

Notwithstanding the measures described above, no method of transmission over the internet or method of electronic storage is completely secure. dd4444 cannot guarantee absolute security but is committed to promptly addressing any security incidents that may occur and to notifying affected players where a breach presents a risk to their rights and freedoms.

Players are also responsible for maintaining the security of their own dd4444 account credentials. Do not share your login details with any third party, and contact [email protected] immediately if you suspect that your account has been accessed without your authorisation.

13 Children & Minors

dd4444 is strictly an 18+ platform. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 18. The dd4444 registration process includes an age declaration requirement, and the KYC verification process is designed to identify and reject applications from persons who do not meet the minimum age requirement.

If dd4444 becomes aware that personal data has been collected from a person under 18 years of age, that data will be deleted immediately and the account will be permanently closed. Any funds held in such an account will be handled in accordance with applicable law.

Adults who share devices or internet connections with minors are strongly encouraged to use parental control software to prevent inadvertent access to the dd4444 platform by persons under the age of 18. dd4444 accepts no liability for unauthorised minor access arising from a failure by the account holder to secure their login credentials or device.

14 International Data Transfers

As an international online gaming platform, dd4444 may transfer personal data to, and process personal data in, countries other than Bangladesh where our technology infrastructure, game providers, or identity verification partners are based. Such transfers are carried out only where adequate safeguards are in place to ensure that your personal data receives a level of protection equivalent to that afforded within Bangladesh.

Safeguards used for international data transfers may include:

• Standard contractual clauses incorporated into data processing agreements with all international service providers.
• Transfers to service providers located in jurisdictions recognised as providing an adequate level of data protection.
• Binding corporate rules or equivalent frameworks where applicable.

If you would like further information about the specific safeguards in place for international transfers of your personal data, please contact us at [email protected] with the subject line "INTERNATIONAL TRANSFER QUERY".

15 Changes to This Policy

dd4444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. Material changes to this Policy will be communicated to registered players via the email address associated with their account, or by displaying a prominent notice on the dd4444 website.

The "Last updated" date displayed at the top of this document will always reflect the date on which the most recent version of this Policy took effect. Your continued use of the dd4444 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy.

Players are encouraged to review this page periodically to remain informed of how dd4444 handles their personal data. The most current version of this Policy will always be available at https://dd4444.vip/privacy-policy.

16 Contact & Data Requests

For all privacy-related enquiries, data access requests, data correction requests, erasure requests, or complaints relating to how dd4444 processes your personal data, please contact us using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Subject line guidance: Use "PRIVACY REQUEST" for data rights requests, "DATA CORRECTION" for accuracy issues, or "PRIVACY COMPLAINT" for complaints.
• Support availability: 24 hours a day, 7 days a week
• Response time: Acknowledgement within 5 business days; substantive response within 30 calendar days

If you are not satisfied with dd4444's response to a privacy concern or data rights request, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. dd4444 encourages players to contact us directly in the first instance so that we have the opportunity to address your concern before any formal escalation.